Reference

Terms Conditions That Cover Your Account

Every account opened on jiliid is subject to these Terms & Conditions — they set out what we expect from you and what you can expect from us. Read them before you start, because using the platform means you accept what's written here.

Applies to all accountsGCash, Maya, InstaPay coveredPhilippines-eligible players onlyUpdated without prior notice
jiliid Terms Conditions That Cover Your Account
TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat window from any page on jiliid to ask a direct question about any clause in these Terms & Conditions. A support agent will respond during operating hours.
Email Support Send a written query about account terms, wallet rules, or eligibility to our support email. We respond with a documented reply you can refer back to.
Account Help Page The Help section inside your account dashboard carries a dedicated Terms & Conditions article. Navigate to Account, then Help, then Policy Documents on any device.
HOW WE HANDLE IT

Account Security and Data Under These Terms

Your account data, transaction history, and payment details are handled according to the obligations in these Terms & Conditions and our separate Privacy Policy. We retain transaction records for as long as required by applicable law or internal audit purposes, and you can request a summary of your account activity through the support channels listed above.

Account Security Login uses a one-time PIN sent to your registered mobile number. Never share your OTP with anyone — we will never ask for it through chat or email.
Data Retention We keep your registration data and transaction logs for the period required under applicable law. You may request a data summary by contacting support in writing.
Cookie Use Cookies on jiliid track session state and wallet status so your GCash or Maya deposit link stays active. You can clear cookies, but some account features may not load correctly.
Requesting Changes To update registered contact details or request account closure, submit a written request via email support. Changes to payment-linked details require identity verification first.

Common Questions About jiliid Terms

These answers cover the specific clauses in our Terms & Conditions that players in the Philippines ask about most — account rules, payment obligations, and what happens when something goes wrong.

No. Our Terms & Conditions allow one account per person. Duplicate accounts will be suspended and any wallet balance may be withheld pending review by our compliance team.

Raise the dispute through live chat with your GCash or Maya transaction reference number. We check our payment logs and respond with a documented outcome, usually within the same session.

We may revise the terms at any time. The updated version is posted on this page immediately. Continued use of your account after the update means you accept the revised conditions.

Access and eligibility depend on local law. Where your jurisdiction restricts online gaming, the relevant clauses do not override local requirements — and access may not be available to you.

Send a written request through email support. Include your registered mobile number for verification. We compile your transaction and account history and return it to your registered email.

Wallet suspension follows violations such as account-sharing, exploiting system errors, or submitting false identity documents. The full list of prohibited actions is detailed in the policy section above.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.